Shipping Policy

The Stahl Marketing partners with trusted third-party suppliers to fulfill and ship many of our products directly to customers.

• Processing time is typically 1–3 business days unless otherwise noted.

• Shipping times vary by product and destination. Estimated delivery times are displayed during checkout whenever available.

• Once your order ships, you'll receive a tracking number by email.

• We currently ship to the locations listed during checkout. Shipping availability may vary depending on the supplier.

• While we strive to meet all estimated delivery dates, occasional carrier or supplier delays may occur that are outside of our control.

Return & Refund Policy

We want you to be happy with your purchase.

Returns are accepted within 30 days of delivery for eligible items in new, unused condition with original packaging. Some products may not be eligible for return due to supplier restrictions or their custom nature. Any product-specific exceptions will be noted on the product page.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We'll gladly arrange a replacement or refund when appropriate.

Customers are responsible for return shipping costs unless the return is the result of our error or the item arrived damaged or defective.

Refunds are processed after the returned item has been received and inspected. Depending on your payment provider, refunds may take 5–10 business days to appear in your account.

To start a return, please contact us with your order number and reason for the request.